One of the main priorities of our company, accessible from captainouse.gr, is the privacy of our visitors. This privacy policy document contains types of information collected and recorded by captainhouse.gr and how it is used. This policy does not apply to information collected offline or through channels other than this website.
By using our website, you consent to our privacy policy and agree to its terms.
When you enter your personal data to use our services, we will ask you to provide certain personal information, such as your full name, email address and contact number. When you visit our website, we may continuously collect information through Google Analytics or our web hosting server about the pages you have accessed or visited, as well as information about your use of our website, for example, the pages you viewed, the website from which you came to our website or this link, changes you made to the information you provided to us, including the use of cookies.
We may use your information for the following purposes:
In the ordinary course of our business, in order to be able to manage your booking provided that the processing is necessary to fulfil your booking request via the contact form.
To validate your information (and, in some cases, to match it with information collected by third parties such as travel agents and online intermediaries) in order to check that the data we have is relevant and correct to our customers, is accurate also in terms of the date of arrival and in terms of the level of payment for the booking. This processing is considered necessary to process your booking with our hotel or to provide some of our other services.
To enable us to understand your personal preferences and to tailor the services we provide to you as a guest of our hotel.
To periodically review your personal data that we have stored to ensure that it is accurate.
If you do not provide such information, we will not be able to provide our services.
Captainhouse.gr follows a standard procedure for the use of log files. These logs record visitors when they visit websites. The information collected from the log files is: Internet Protocol (IP) addresses, geographic location, browser type and version, Internet Service Provider (ISP), date and time stamp, report/exit pages and possibly the number of clicks.
This information is not linked to personally identifiable information. The purpose of the information is to analyze trends, administer the site, track user traffic to the site, and gather demographic information.
Cookies are small text files that a website stores on your computer or mobile device when you visit it.
1. Viewer cookies are cookies placed by the website you are visiting. They can only be read by that website. In addition, the website may possibly use external services, which also place their own cookies, so-called third-party cookies.
2. Persistent cookiesare cookies that are stored on your computer and are not automatically deleted once you close your browser, unlike session cookies, which are deleted once you close your browser.
Each time you visit our website, you will be asked to accept or reject cookies. This is so that the website can remember your preferences for a certain period of time. This way, you do not have to re-enter them when you browse the site during the same visit. Cookies may also be used to collect anonymised statistics about your browsing experience on our website. Cookies do not usually contain information that can identify the user, but your personal data that we retain may be linked to data stored or retrieved by cookies. Our website uses both login cookies and persistent cookies.
In order for our website to function, it is necessary for us to include certain cookies for which your consent is not required.
In particular:
a. Identification Cookies
b. Τechnical Cookies
The types of cookies we use on our website and the purpose of their use are defined below:
1. Google Analytics Cookies to recognize a computer when a user visits the website, to improve the functionality of the website, to analyze the use of the website and to administer the website.
2. Consent Cookies which store your cookie preferences (so that you are not asked by new ones).
Blocking all cookies will have a negative effect on the functionality of many websites. If you block cookies, you will not be able to use all of our website's functionality.
You can delete cookies that are already stored on your computer - for example:
– In Internet Explorer, you will need to manually delete the cookie files (you can find instructions at http://support.microsoft.com/kb/278835);
– In Firefox, you can delete cookies by clicking "Tools," "Options," and "Privacy," then selecting "Use custom settings for history," "View Cookies," and "Remove All Cookies"; and
– In Chrome, you can delete all cookies by going to the "Customize and Control" menu, and clicking "Settings," "View Custom Settings," and "Clear Browsing Data," then selecting "Delete cookies and other website data" before clicking "Clear Browsing Data."